Privacy Policy

1. Introduction

The IB Academy, operated by Cordoba Institute LLC ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tutoring services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our tutoring services
• Fill out a contact form or book a consultation
• Subscribe to our newsletter
• Contact us via email, phone, or WhatsApp

This information may include:

• Name (student and/or parent/guardian)
• Email address
• Phone number
• School name and grade level
• IB subjects and academic information
• Payment information (processed securely through third-party providers)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our tutoring services
• Match students with appropriate tutors
• Communicate with you about sessions, schedules, and progress
• Send you educational resources and updates
• Process payments and send invoices
• Respond to your inquiries and provide customer support
• Improve our services and website
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With tutors: To facilitate tutoring sessions and track student progress
• With service providers: Who assist us in operating our website and conducting our business (e.g., payment processors)
• For legal purposes: If required by law or to protect our rights
• With your consent: For any other purpose with your explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some features of our website.

8. Children's Privacy

Our services are intended for students, including those under 18. We collect information about minors only with parental or guardian consent. Parents/guardians can review, modify, or request deletion of their child's information by contacting us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.